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Refund Policy

Last updated July 2026

The short version

Access is a digital product that unlocks instantly, so purchases are generally non-refundable once your pass starts. If something genuinely broke — you were charged twice, the app never unlocked, or you were billed after cancelling — email billing@spicydatenight.com within 14 days and we'll make it right.

1. What you're buying

Spicy Date Night sells time-limited digital access to the games — nothing is shipped:

  • 24-Hour Pass — $1.99 one night (one-time charge, does not auto-renew)
  • 7-Day Pass — $6.99 7 days (one-time charge, does not auto-renew)
  • Unlimited — $12.99 per month (recurring subscription, cancel anytime)

Applicable sales tax / VAT is calculated at checkout and shown before you pay.

2. Standard policy: no refunds after access starts

Because your pass unlocks immediately and the content is consumed on delivery, you expressly agree that performance begins at once and you waive any statutory cooling-off / withdrawal right once access has been granted. Unused time on a pass is not refundable or transferable, and we do not pro-rate partially used passes.

3. When we do refund

Email us within 14 days of the charge and we will refund in full if:

  • You were charged more than once for the same pass.
  • Payment succeeded but access was never unlocked and support could not fix it.
  • A subscription renewed after you cancelled it.
  • The charge was not authorised by you (we may ask a few verification questions).
  • A refund is required by consumer law where you live — those rights always take precedence over this page.

4. Subscription cancellation

The monthly Unlimited plan renews until cancelled. Cancel any time from the billing portal linked on your Profile page, or email billing@spicydatenight.com. Cancelling stops future charges and you keep access until the end of the period already paid for; past periods are not refunded.

5. How to request a refund

Email billing@spicydatenight.com from the address you purchased with, and include the date of the charge and the last 4 digits of the card (never send full card details). We reply within 2 business days. Approved refunds go back to the original payment method via our payment processor and typically appear within 5–10 business days.

6. Chargebacks & abuse

Please contact us before filing a chargeback — it is faster and we will usually just refund you. Accounts terminated for violating the Terms of Use (for example content involving minors or non-consent) are not eligible for a refund, and repeated buy-then-dispute patterns may result in a permanent block.

7. Contact

Billing & refunds: billing@spicydatenight.com
General support: support@spicydatenight.com
Operated by Spicy Date Night.